Welcome to Mohawk’s Volunteer & Leadership Opportunities Site!

A positive volunteer experience is our first priority. Whether you are volunteering with Mohawk or a community group, we encourage you to do your due diligence and ask the following questions before getting involved:

  • What health and safety protocols, including any COVID-19 related protocols, are put in place to protect volunteers?
  • How will I receive training for this volunteer role?
  • Who will be my direct supervisor? Who can I contact if I have questions or concerns and my supervisor is unavailable?

Disclaimer: External organizations listed on this site are not always affiliated with Mohawk College. Volunteers should visit community organization websites to learn more about them. Volunteers should never send money or banking information to these organizations.

All volunteer positions listed are eligible for credit on your Co-Curricular Record (CCR). To learn more, visit www.mohawkcollege.ca/ccr

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  3. Welcome Team – CityKidz
Description:

Welcome Team - CityKidz

Overview: As a member of the welcome team, you will be the first point of contact for volunteers as they arrive on a Saturday at CityKidz. During your shift on a Saturday, you will be in charge of welcoming volunteers and getting them to where they need to be. It is essential in this role to have a friendly and engaging personality, as you will be providing hospitality to each of our volunteers.

Primary Responsibilities:
• Greet and sign in volunteers using the TAM system (Check-in/Check-out system).
• Ensure paper copies of attendance are filled out as volunteers arrive.
• Welcome new volunteers for their first shift, providing them with a welcome package, their name tag, and any additional information needed for the day.
• Ensure new volunteers know where to go for their shift by guiding them to their team and introducing them to other members.
• Conduct phone calls to volunteers scheduled, who don’t show up.
• Relay important information to the appropriate staff member(s).
• Occasionally check in any guests expected that day.
• Keep refreshments on the hospitality table full and fresh.

Qualifications:
• Personable and confident in approaching new people.
• Competent and able to take initiative.
• Customer service and organizational skills.
• Ability to work in a fast-paced environment.
• Welcoming and attentive demeanor towards people arriving.
• Familiarity with CityKidz and its different spaces throughout the building OR willingness to familiarize oneself with them.

Benefits:
• Personal Growth: Engaging with diverse volunteers and guests allows for the development of interpersonal and communication skills, as well as the opportunity to build confidence in approaching and interacting with new people.
• Skill Development: The role involves tasks such as using check-in systems, organizing paperwork, conducting phone calls, and relaying information to staff members, which can enhance organizational and administrative skills.
• Team Collaboration: Working closely with other team members fosters a sense of camaraderie and collaboration, contributing to a positive environment.
• Adaptability: Potential for personal growth through enhancing communication and conflict resolution skills.

When:

1-5 hours per week.

Address:
CityKidz, Burlington Street East, Hamilton, ON, Canada

For more information, please contact Tracey Veldhuis.

Contact Information
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